• Full Time

• Year Round

• Real Estate & Property Management

We are looking for a dedicated and detail-oriented Admin Assistant to join our team. As an integral part of our non-profit organization, the Admin Assistant will play a crucial role in supporting daily operations and ensuring the smooth functioning of our office. The ideal candidate will be organized, possess excellent communication skills, and have a passion for contributing to the mission of providing affordable housing solutions. This position will also be responsible for assisting with Tenant Relations you will play a crucial role in fostering positive relationships between Elk Valley Family Society and its residents. 

Administrative Support: 

• Provide general administrative support, including handling phone calls, emails, and inquiries. 

• Maintain and organize files, records, and documents for easy retrieval. 

• Assist in the preparation and distribution of internal and external communications. 

• Data Entry and Record Keeping: 

• Input and update information in the organization’s databases and systems. 

• Maintain accurate and up-to-date records related to housing applications, tenant information, and other relevant data. 

• Maintain accurate records of tenant interactions and concerns. 

• Provide data and insights to support strategic decision-making. 
• Collaborate on special projects and initiatives as required. Ability to maintain confidentiality and handle sensitive information with discretion. Ability to maintain confidentiality and handle sensitive information with discretion. Customer Service: 
  • Interact with clients, tenants, and stakeholders in a professional and courteous manner.  
  • Maintain open lines of communication with tenants. 
  • Respond promptly to tenant inquiries, concerns, and requests. 
  • Address inquiries, resolve issues, and ensure a positive experience for all parties involved. 
  • Office Supplies and Inventory Management: 
  • Monitor and replenish office supplies as needed. 
  • Keep track of inventory and equipment, reporting any shortages or issues. 
  • Assist with mediation and resolve disputes between tenants. 
  • Implement proactive measures to prevent conflicts and ensure a harmonious living environment. 

  Collaboration with Team: 

  • Work closely with team members to facilitate efficient communication and workflow. 
  • Enforce policies in a fair and consistent manner.
  • Policy Adherence: 
    • Ensure tenants are aware of and adhere to the policies and regulations of the housing society. 
    • Educate tenants on their rights and responsibilities. 
  • • Be able to commit time to on call as per on call schedule. Emergency Response: 
      • Collaborate with emergency response teams to review evacuation plans. 
      • Communicate effectively with tenants during emergencies and provide necessary support. 
  • • Qualifications: High school diploma or equivalent; additional education or certification in office administration is a plus. 

      Proven experience as an office assistant, administrative assistant, or in a related role. 

      Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software. 

      • Excellent communication, interpersonal, and conflict resolution skills. 
      • Understanding of housing regulations and tenant rights. 
      • Ability to work collaboratively with diverse groups and individuals. 
      • Strong organizational and problem-solving skills. 
      • Empathy and a passion for creating inclusive and supportive communities. 
      • If you are dedicated to making a positive impact on the lives of individuals and families through tenant relations management, we invite you to apply for this rewarding opportunity with [Nonprofit Housing Society]. 

    30 hours per week 

    $23-$26 per hour depending on experience.